Capture and manage student inquiries from multiple channels such as websites, education fairs, counsellors, and digital campaigns. Segment prospects by program interest, geography, academic background, and intent level.

Automate the end-to-end admissions process from application submission and document uploads to review, decisioning, and offer communication ensuring faster turnaround times and transparency.

Provide real-time visibility into application status for both admissions teams and applicants, reducing manual follow-ups and improving applicant experience.

Streamline enrolment processes including fee payment, course registration, document verification, and orientation scheduling through automated workflows.

Manage academic transcripts, identity documents, visas (for international students), and compliance-related paperwork in a centralized system.

Track offer acceptance rates, enrolment yield, and drop-off points to optimize recruitment strategies and improve conversion from admitted to enrolled students.

Create a unified profile capturing student demographics, academic history, engagement touchpoints, support interactions, and lifecycle stage from prospect to alumnus.

Segment students based on program, academic performance, engagement level, risk indicators, and career aspirations to enable personalized communication and support.

Track student engagement across the entire lifecycle, including recruitment, academics, extracurriculars, placements, and alumni relations.

Manage academic advising interactions, student concerns, and intervention plans through structured case workflows.

Use engagement data, attendance, grades, and behavioural indicators to identify at- risk students and trigger proactive interventions.

Monitor key metrics such as retention rate, progression rate, and time-to-degree to improve student success outcomes.

Maintain a centralized repository of programs, courses, prerequisites, and learning outcomes with version control and approval workflows.

Analyse enrolment trends and demand forecasts to optimize course offerings, faculty allocation, and classroom utilization.

Track course performance metrics such as enrolment trends, completion rates, and student feedback to continuously improve curriculum design.

Provide consistent support across channels such as email, portals, chat, and in- person interactions for admissions, academics, finance, and housing queries.

Track student service requests with defined SLAs, ensuring timely resolution and accountability across departments.

Automate the logging, escalation, and resolution of student grievances while maintaining compliance with institutional policies.

Track applications, eligibility, awards, and disbursements for scholarships, grants, and financial aid programs.

Manage tuition structures, installment plans, payments, and outstanding balances with real-time visibility.

Support compliance with accreditation bodies and education regulators by maintaining audit trails, reports, and student records.

Plan and execute targeted marketing campaigns for programs, intakes, and regions, tracking metrics such as inquiries, applications, and enrolments.

Manage open days, campus tours, webinars, and counsellor events, capturing attendance and engagement data.

Deliver personalized emails, SMS, and portal notifications based on student lifecycle stage and behaviour.

Track internships, job placements, employer interactions, and placement outcomes for students across programs.

Manage relationships with recruiters and industry partners, tracking hiring trends and employer engagement.

Maintain alumni profiles, engagement history, donations, and mentoring participation to strengthen long-term institutional relationships.

Analyse the full recruitment funnel from inquiry to enrolment to identify bottlenecks and optimize performance.

Understand the long-term value of students across tuition, alumni contributions, and brand advocacy.

Monitor KPIs such as application volume, enrolment yield, retention rate, graduation rate, and placement outcomes through real-time dashboards.

Integrate CRM with SIS platforms to ensure seamless data flow across admissions, academics, and student records.

UConnect with LMS platforms to incorporate engagement, attendance, and academic performance data into student profiles.

Enable secure integration with finance systems, marketing platforms, government portals, and third-party education tools.